OUR STORE POLICIES
At Moyer Art Studio, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING AND DELIVERY
The time I need to prepare an order for shipping varies. Most items will be shipped out within 1-2 business days.
Estimated shipping times
All shipments outside the continental United States: 1-2 weeks
I will do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation: before item has shipped
I don't accept exchanges
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)
I use third-party banking to verify payment if you pay by card and any other billing information is destroyed after shipment and payment is complete. I may keep your address or email for future contact with you.
My customer's privacy is of the highest importance to me.
FREQUENTLY ASKED QUESTIONS...
To dust, wipe with a dry or damp cloth. Any questions, please feel free to contact me.
At Moyer Art Studio, I believe that my collection speaks for itself. If you have any questions regarding my artwork - don’t hesitate to get in touch.